etech Can Be Fun For Anyone
the center and soul of our Business is our people today. We’re a workforce of mission-driven engineers using a passion for purposeful innovation and collaboration to unravel intricate serious-earth problems for our shoppers. we've been generally seeking like-minded talent!
A professional demeanor with the chance to choose ownership of each chat, connect with or email and uncover a solution for every purchaser.
a specialist demeanor with the chance to acquire possession of every chat, phone or email and discover an answer for every client.
make certain shopper's confidential details is sufficiently guarded and only utilized for official uses.
Etech has unfold to 3 international locations, with 7 U.S spots, one nearshore, and two offshore. With around 160 million voice interactions, 40 million chat & e-mail interactions, and fifty four million high quality monitoring evaluations per annum, Etech has the flexibility and scalability to spouse with organizations of all measurements.
be a part of us in Central Texas for every day full of insights, innovation, and connections. You should not miss out on this chance to elevate your Get hold of Heart methods! Want to attach with our team? simply click down below to timetable a gathering.
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don't just do we Consider the abilities and geographic protection of the companies we husband or wife with, we ensure they align with our values, enthusiasm, and dedication to our customers, our staff members, and our companions.
will work intently with other Loss Prevention personnel to discover fraud traits. staff provides quality customer care to interior and external prospects that meets and exceeds expectations
e., "1st call resolution"), and forestall long run problems Every time achievable by educating our shoppers and reviewing their accounts. you are going to oversee all issues to resolution, even if delegated to other groups.
OUR MISSION Etech can be a servant chief Corporation offering exceptional client website activities and innovative methods which enable our clients to make more powerful brand names, fortify purchaser interactions, and attain market place share.
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you may Enjoy a job in retention as you converse collaboratively with income to handle any buyer challenges.
To analyze forecasted volume and accessible staff to make certain that staffing is scheduled in essentially the most efficient fashion to thoroughly use accessible means and manage appropriate company levels